Intel® System Support Utility (Intel® SSU) Please run the following tool in Windows* and attach the report generated. Provide the step to step you followed to update the firmware that gives you the error " Error: 0x214 SDK_HW_GENERATION_MISMATCH Firmware image file is not compatible with controller hardware generation.".On the other hand, if you still need assistance with the first issue, please provide us more information: We are glad to know you found a solution, thank you for taking the time to share this fix, and hopefully, it may help other community members experiencing similar behavior. Thank you for posting on the Intel* Community. Note: You will have to revert to these legacy drivers every time you want to update the firmware because the new drivers will not find the controller and will not start.
#THUNDERBOLT FIRMWARE VERSION INSTALL#
Uninstall the old drivers and install the new ones including the Windows 10 app.
Check to see if the Windows 10 Thunderbolt driver is 17.4.77.13. Uninstall the Windows App from the Microsoft Store.If your driver is version 64, 66 or higher - uninstall the driver.No Thunderbolt controller found (0x0208).Not an issue, just some help for those trying to update the firmware with the following errors. The SA revision is > H9075x-111, yet this error message pops up:Įrror: 0x214 SDK_HW_GENERATION_MISMATCH Firmware image file is not compatible with controller hardware generation.
Firmware 38 requires > H9075x-111 or higher. Here are the issues and here are some tips for people getting errors trying to update the firmware.Ĭurrently on Firmware 27. Updating the Thunderbolt firmware for the NUC 6i7KYK has been challenging to say the least.
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